Return Policy
Thank you so much for shopping and supporting Evelyn Rose Boutique, a small women-owned business.
We want you to love your purchase! Please review our return policy carefully below.
In-Store Purchases
- Eligible for a full refund within 14 days of the original purchase date.
- Eligible for store credit or exchange up to 30 days from the original purchase date.
- Please note: Our store is closed Sundays and Mondays. Customers are responsible for making return arrangements within the return window.
Online Orders
- Orders are eligible for a full refund if returned within 14 days of delivery (items must be shipped back within this timeframe).
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Orders shipped back after 14 days but within 30 days of delivery will receive store credit only.
All orders returned after 30 days are not eligible for return.
Exchanges
- Exchanges are accepted up to 30 days from the original purchase date.
- All exchanges are subject to item availability.
Final Sale Items
- Final sale items are not eligible for return or exchange, including refunds or store credit.
Return Shipping
- Customers are responsible for return shipping costs.
- Original shipping fees are non-refundable.
- You may request a prepaid return label through our store; a $5 standard fee will be automatically deducted from your refund or store credit.
Still have questions? Send us a message anytime, we’re happy to help!
Returns@shopevelynroseboutique.com